Dispatch Wanted For Stelly Online at SYDNEY CBD

 ***MEMBER WANTED FOR ONLINE STORE IN SYDNEY CBD***

You’ll be

  • Picking & Packing Orders from our Warehouse 
  • Full-fill and ship the orders international and Australia using our dispatch system
  • Stocktake, carrying and receiving stocks
  • Unpacking and checking customer returns 
  • Maintain Inventory check with our warehouse manager
  • Being able to stand for long periods of time and moving your feet around.
  • Moving stock and carrying stocks around, some heavy lifting are involved 
  • Not a desk bound job

 

You will need:

  • Available 3-5 days a week, Monday-Friday. 
  • Must be a team player 
  • Always stay motivated 
  • Are strong detail oriented
  • Picking, packing and processing orders with precision 
  • Well-organised 
  • Ability to multi tasking and to meet deadlines 
  • Ability to keep up in a fast paced working environment
  • Excellent communication skills 
  • Deeply care for your team and individuals within the team.
  • Have an interest in continued learning, and know when to ask for help

Our Offer to You:

  • Weekly pay plus superannuation
  • Clothing discount
  • A Fun , fast pace changing environment
  • Closed knit team
    If this sounds like the perfect position for you, send us your resume at hq@stelly.com.au today!

Customer Service Specialist Wanted For Stelly Online Store

 ***MEMBER WANTED FOR ONLINE STORE IN SYDNEY CBD***

This is a permanent casual position, this customer service position will work 2 days a week, exclude weekend.

You’ll be

Engaging directly with Stelly shoppers, turning every communication into an exciting and positive customer experience through email, phone, social media.

Maintaining a positive, friendly, and helpful demeanor throughout every interaction.

Assisting in tracking packages and resolving shipping issues with our distribution team

Maintain multiple channels for customer communication: email, social media and website

Providing information to customers relating to fit, colour, material, and size

Developing a deep awareness of our products and brands to provide educated product recommendations and styling suggestions.Maintain monthly KPI target with your team mate

Send daily reports to our managers

Coming up with new ways to solve existing or new arising problems.

Willingly to listen and find out ways to help customers , make their experience memorable

You will need:

Possess at least 2+ years of customer service experience

Are a talented communicator, with a mastery of spelling, grammar, verbal and written language. Your English needs to be perfect! 

Must be a team player , be able to lead a group of 2 or 3 to achieve individual or team goals

Great phone manner

Typing speed > 60 words per minute

Are detail oriented and well-organised – ”Done is better than Perfect”

Are Mac proficient

Possess excellent conflict resolution skills

Calm under pressure

Deeply care for your team and individuals within the team.

Have a general interest in Customer Care and Customer Satisfaction

Have an interest in continued learning, and know when to ask for help

Adaptable, flexible and able to work autonomously and unsupervised

It will be a bonus if you also have the following 

Flexibility and adaptability in a fast-fashion/online retail business

Strong Instagram, Facebook and Snapchat game

Proven track record in implementing customer interaction systems of work

Familiarity with online merchandising practice

Our Offer to You:

  • Weekly payment + Superannuation
  • Personal growth and learning opportunity 
  • A Fun , past pace changing environment 
  • Working with a closed knit team  

     If this sounds like the perfect position for you, send us your resume at hq@stelly.com.au today